পরিষেবার শর্তাবলী

Last updated: 26 July 2026

These Terms of Service ("Terms") govern your use of the mobile application Your Companions (the "App"), developed and operated by Lutarea ("we", "us", or "our"). The App is distributed for Apple platforms (iPhone and iPad) and is listed under the marketing name Your Companions.

By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. The App and eligibility

Your Companions is a personal pet-care application for keeping profiles of companion animals, health history (vaccinations, veterinary visits, treatments), care routines, weight tracking, pedigree and document notes, species-specific fields, a Today feed of upcoming reminders, optional local notifications, themes and nine interface languages, Free-plan limits on how many pets and related items you can create, and optional JSON backup export and import via the shared Lutarea iCloud Drive container (not CloudKit database sync). You must be able to form a binding contract in your jurisdiction and meet any minimum age required by Apple and applicable law to use the App.

The App is a personal organizer. It is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian for medical decisions about your animals.

2. Apple App Store

If you obtain the App through the Apple App Store, your use is also subject to Apple's applicable terms and rules, including the Apple Media Services Terms and the App Store Guidelines. Apple is not responsible for the App or its content, maintenance, or support, except as required by Apple's policies.

3. License

Subject to these Terms, we grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App on Apple devices you own or control, in accordance with the usage rules of the store from which you obtained the App.

• You may not copy, modify, distribute, sell, lease, or reverse engineer the App except where mandatory law allows.
• You may not use the App in any way that violates applicable law or infringes third-party rights.

4. Your content and conduct

You are responsible for pet profiles, photos, health and care records, expenses, documents metadata, and other content you create or import into the App. You represent that you have the rights necessary to store that content on your devices.

Optional features may access Apple frameworks you approve in system prompts (for example, the photo library for a pet profile picture, local notifications for care and vaccination reminders, or iCloud Drive for optional backup). You control whether those features are used.

5. Backup, import, and export

The App may let you export your data as JSON backup files (including photos where stored in the backup) and import backups you choose (merge or replace). You are responsible for what you share, with whom, and for reviewing imported content before relying on it. Recipients of exported files can read the data you include in those files.

The App may also let you export a PDF medical summary for a pet. That file contains information you entered; protect and share it carefully.

6. Changes to the App and Terms

We may update the App or these Terms from time to time. Material changes to the Terms will be reflected by updating the "Last updated" date on this page. Continued use of the App after changes constitutes acceptance of the updated Terms where permitted by law.

7. Disclaimer

The App is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the App will be uninterrupted, error-free, or free of loss of data. Reminders depend on device settings and notification permissions. You are responsible for maintaining your own backups using export features where available and for verifying health schedules with your veterinarian.

8. Limitation of liability

To the maximum extent permitted by applicable law, Lutarea and its contributors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business opportunities, arising out of or in connection with your use of the App—including any decision made about animal care based on information in the App. Our aggregate liability for any claim arising from the App will not exceed the greater of (a) the amount you paid us for the App in the twelve months before the claim or (b) zero if the App is free.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

9. Termination

You may stop using the App at any time by uninstalling it. We may cease providing the App or disable access where required by law or if you materially breach these Terms.

10. Governing law and disputes

These Terms are governed by applicable law without regard to conflict-of-law principles, subject to any non-waivable rights you have under consumer protection rules in your country of residence. Courts or authorities with jurisdiction over disputes may vary by region.

11. Contact

For questions about these Terms, contact us at: support@lutarea.com.